SHIPPING POLICY

Last updated: May 25, 2026

Overview

When we say "We," "Our," or "Us," we are referring to 7 Oceans — Pakistan's premier luxury lifestyle destination for imported perfumes, cosmetics, skincare, and other lifestyle products. At 7 Oceans, we are committed to delivering your order safely, securely, and in a timely manner. Please read this Shipping Policy carefully to understand how we process and deliver your orders across Pakistan.

Shipping Destinations

We currently ship to all cities and regions across Pakistan only. We do not offer international shipping at this time. If you are unsure whether we deliver to your location, please contact us at info@7oceans.co before placing your order.

Shipping Charges

A flat shipping rate applies uniformly to all orders delivered within Pakistan, irrespective of the delivery location, whether within the same city, between cities, or across provinces. Orders with a total value below Rs. 10,000 shall be subject to a flat shipping charge of Rs. 300. Orders meeting or exceeding a total value of Rs. 10,000 shall qualify for free shipping. All applicable shipping charges are calculated and displayed at checkout prior to the completion of any purchase.

Cash on Delivery (COD)

Cash on Delivery is available on orders with a total value below Rs. 10,000 only. Orders meeting or exceeding Rs. 10,000 are not eligible for Cash on Delivery and must be paid via online payment prior to dispatch.

Payment Confirmation

For orders paid via bank deposit, customers are required to provide valid transaction proof either via WhatsApp at +92 343 0221066 or by submitting it directly at 7oceans.co/pages/payment-confirmation prior to order processing.

Orders for which transaction proof has not been received will not be dispatched and may be cancelled after 24 hours of order placement. 7 Oceans reserves the right to cancel any order where payment confirmation has not been received within the stipulated timeframe.

For any payment related queries please contact us at info@7oceans.co or reach out to our customer service team via WhatsApp at +92 343 0221066.

Minimum Order

A minimum order value of Rs. 2,000 is required on all orders placed at 7 Oceans.

Courier Partner

All orders are dispatched through PostEx, one of Pakistan's leading courier services. Once your order has been dispatched you will receive a tracking number via email which you can use to track your delivery directly on our website at 7oceans.co or through PostEx's tracking system.

Estimated Delivery Times

Estimated delivery times vary by location. Orders delivered to major cities, including Karachi, Lahore, and Islamabad, are estimated to arrive within 3 to 5 business days, while orders delivered to other cities and regions across Pakistan are estimated to arrive within 5 to 8 business days. All delivery timelines are estimates only and do not constitute a guarantee. 7 Oceans shall not be held liable for any delays arising from the actions or omissions of the courier partner, adverse weather conditions, public holidays, or any other circumstances beyond our reasonable control.